Return & Exchange Policy
Thank you for shopping with 26 October.
To ensure your satisfaction, we would like to clarify our return and exchange policy for our products:
Fragrances
-
No exchanges or returns are allowed for fragrances after purchase, in order to maintain product quality and safety.
Fabrics
-
Fabrics cannot be returned.
-
Customers may exchange an item provided that:
-
The exchange is requested within one day of receipt.
-
The item is in the same condition as at the time of delivery, without any defects, signs of use, cutting, or washing.
-
The purchase invoice or proof of payment is presented when requesting an exchange.
-
Important Notes
-
The store reserves the right to refuse any exchange request that does not meet the above conditions.
-
In the case of a confirmed manufacturing defect, the situation will be handled separately to ensure customer satisfaction.
سياسة استبدال أو إرجاع